Terms Of Use
Welcome to the ‘Unlimits.ai’ mobile application (the “App” or “Platform”), published and provided to you by Unlimits FZ-LLC, a United Arab Emirates, having its registered address at HD28B, First Floor, In5 Tech, Dubai Internet City, Dubai, United Arab Emirates (“Company” or “we” or “us”).
These Terms of Use (“Terms”) govern your access and use of the App and the Services (defined below) made available to you on the Platform.
By accessing or using the App, or availing our Services, you agree to be legally and contractually bound by these Terms. If you do not agree to these Terms, you may not access or use our Services.
Treatment of your personal, and other information and data provided to us will be in accordance with applicable law and our Privacy Policy, which can be found at: Privacy Policy.
1. Introduction
Unlimits.ai is an interactive platform designed to assist users in envisioning, designing, and achieving their future goals. Through the App, users can create a personalised showcase of their future self, track milestones, and engage in various tools and services designed to help them realise their personal and professional ambitions.
2. Eligibility
2.1. To use the App, you must:
- be at least eighteen (18) years of age, or have the consent of a parent or legal guardian if you are under the age of majority in your jurisdiction;
- have the capacity to execute legally binding contracts under laws applicable to you and these Terms; and
- have the necessary hardware, software, and internet access to use the App.
By using the App, you confirm that you meet these eligibility requirements.
2.2. Registration on the App by creating a “User Account” is a mandatory requirement for availing our Services.
2.3. The App is not available to individuals whose User Accounts have been suspended or terminated by the Company for any reason whatsoever.
3. User Responsibilities
3.1. When you create a User Account, you will create a username and a password, and provide us with information including without limit your registered mobile phone number, e-mail address, and any other information or details or evidence we may require in order for us to authenticate your Data (defined below).
3.2. You understand and agree:
- to provide true, accurate, current and complete information about yourself, as prompted by the App’s registration form, and as otherwise requested by the App for your use of the Services (such information being your “Data”);
- to maintain and promptly update your Data, to keep it true, accurate, current and complete. If you provide us with any information that is untrue, inaccurate, incomplete, or not current or if the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with these Terms, the Company has the right to indefinitely suspend or terminate your account and refuse to provide you with access to this App and/or cease to render any of the Service(s) to you, without any further obligations under these Terms or any other terms and conditions whether provided on this App or otherwise;
- the Company reserves the right to terminate your User Account and discontinue providing you with access to the App including but not limited to access to our Services, if the Company discovers that you are under the age of eighteen (18) years, or incapable of executing a binding contract under applicable law, or for any other reasons provided in these Terms; and
- any calls or other communications made by/to the Company to/by you in relation to the Services being provided may be recorded, and any such recordings will be stored and treated in accordance with applicable law, and our Privacy Policy. By using the App, you expressly consent to the same.
4. The Services
4.1. Broadly, the App provides tools and services that allow you to create and manage your personal goals and visualise your future milestones (“Services”). By using the App, you agree to the following:
- you will use the App solely for personal, non-commercial purposes;
- you will not engage in any illegal, fraudulent, or harmful activities while using the App; and
- you will not interfere with the operation of the App or attempt to gain unauthorised access to any part of the App.
4.2. The App may offer additional features and Services (such as subscriptions, coaching, or goal-setting tools) which may be subject to additional terms, fees, and conditions. If you choose to use these Services, you agree to be bound by the specific terms related to such Services.
5. License & Intellectual Property
5.1. Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-sub-licensable, revocable, non-transferrable license to access and use:
- the App [on your personal mobile phone], solely in connection with your use of the Services; and
- any content, information and related materials that may be made available through the Services, in each case solely for your personal use.
5.2. You hereby agree and confirm that
- unless otherwise expressly stated or indicated, copyright, database right and all other proprietary rights, title and interest in all material presented on the App (“IP”) is owned by or licensed to the Company and/or its affiliates and is protected or covered by copyright, trademark, intellectual property law and/or other proprietary rights;
- you shall not display, print, or download extracts from the App, whether for your personal or non-personal use (unless expressly permitted by the Company), and you shall not commercialise any IP in any way;
- you shall not (whether directly or indirectly including through the use of any program) create a database in an electronic or other form, by downloading and storing all or any part of the pages from this App;
- unless with our prior written permission, no part of this App shall be reproduced or transmitted to or stored in any other website or mobile application, nor shall any of its pages or part thereof be disseminated in any electronic or non-electronic form; and
- nothing on this App or your use of the Service(s) shall be construed as conferring on you or any party, any licence or other rights under the intellectual property or other proprietary rights of the Company, its affiliates or any third party, whether implied or otherwise.
5.3. Any rights not expressly granted in these Terms are reserved by Company.
6. User Representations, Warranties, Covenants & Restrictions
6.1. You hereby agree and confirm:
- in the event that you are unable to utilise the Service(s) on account of an inaccuracy or mistake by you (i.e., including but not limited to you providing us with a wrong name or address or any other such incorrect information) and any inconvenience or delay that ensues are a result of such mistake, shall not be the Company’s liability;
- you shall use the Services rendered by the Company, either directly or through its consultants, third party service providers and contracted persons/entities, for lawful purposes only and comply with these Terms, and all applicable laws and regulations while using any of the Services and using this App; and
- you have voluntarily opted to use the App and avail the Services.
6.2. You hereby agree that you shall not use this App for any of the following purposes:
- uploading, storing or disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, pornographic, or otherwise objectionable material;
- gaining unauthorised access to other computer systems;
- interfering with any other person’s use or enjoyment of this App and/or the Services;
- breaching any applicable laws;
- interfering with or disrupting networks or websites or application programming interfaces (APIs) connected to or integrated with the App;
- making, transmitting or storing electronic copies of materials protected by copyright or other applicable intellectual property legislation, without the written permission of the Company; and/or
- accessing or trying to access any user account other than your User Account.
6.3. You further agree that you shall not:
- remove any copyright, trademark or other proprietary notices from any portion of the Services, the Platform, or the software upon which it operates;
- reproduce, modify, prepare derivative works based upon, distribute, license, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the App, or the software upon which the App operates except as expressly permitted by the Company;
- decompile, reverse engineer or disassemble the App or any portion thereof or any software upon which the App operates;
- cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the App or unduly burdening or hindering the operation and/or functionality of any aspect of the Services / App; and/or
- attempt to gain unauthorised access to or impair any aspect of the App, or its related systems or networks.
7. Electronic Communications
7.1. When you visit this App, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by:
- posting notices on the App; and/or
- via e-mail; and/or
- by calling you and/or sending text messages to you, including prerecorded/artificial voice messages or an automatic dialing device, to the mobile telephone number associated with your User Account.
7.2. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically, satisfy any legal requirement that such communications be in writing. You agree that you will update your mobile phone number, e-mail address, and other contact details regularly.
8. Reviews, Feedback & Submissions
8.1. All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted or offered to the Company on or through this App or otherwise disclosed, submitted or offered in connection with your use of this App or use of the Service(s) (collectively, the “Comments”) shall be and remain Company property. Such disclosure, submission or offer of any Comments shall constitute an assignment to the Company of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, the Company owns exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.
8.2. The Company shall be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. The Company shall be under no obligation:
- to maintain any Comments in confidence;
- to pay you any compensation for any Comments; and/or
- to respond to any Comments.
8.3. You agree that any Comments submitted by you to this App shall not violate these Terms or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and shall not cause injury to any person or entity, including the Company. You further agree that no Comments submitted by you to this App shall be, or contain, libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, chain letters, mass mailings or any form of “spam”. The Company may not regularly review your Comments, but does reserve the right (but not the obligation) to monitor and edit or remove any Comments. You grant the Company the right to use the name and/or username that you submit in connection with any Comments. You agree not to use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify the Company, its affiliates, service providers and third parties, for all claims resulting from any Comments you submit. The Company and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.
9. Indemnity
By accessing this App, and the Services, you agree to defend, indemnify and hold harmless the Company, its employees, directors, officers, agents, related and associated entities, parent/s, subsidiary/s, successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorneys’ fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to the Company or any third-party, including but not limited to breach of any warranties, representations, covenants, undertakings or in relation to the non-fulfillment of any of your obligations under these Terms or arising out of your violation of any applicable laws, loss of service by other users of this App and infringement of intellectual property or other rights or in relation to any claims arising due to you providing / uploading inaccurate or incorrect or misleading Data. This Paragraph shall survive the expiry or termination of these Terms.
10. Limitation of Liability & Disclaimers
10.1. To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to any tangible or intangible losses, damages (whether monetary, emotional or otherwise), loss of profits, data, goodwill arising out of or in connection with your use of the App, the Services, or the your ability or inability to achieve your personal or professional goals. The Company makes no representations or warranties regarding the accuracy, reliability, or completeness of the tools, content, or features offered on the App.
10.2. The App is provided on an “as is” and “as available” basis. The Company does not guarantee the effectiveness of any services, tools, or features within the Platform, nor does it warrant that the Platform will be free from errors or interruptions. The Company disclaims any liability for any decisions made by you/any other users based on the information, features, or services provided through the Platform. Users are solely responsible for their actions, decisions, and the use of any content or services obtained via the Platform.
10.3. The tools and Services provided through the Platform, including those delivered by the ‘AI Coach’ i.e. an automated, artificial intelligence-powered digital tool designed to offer generalised prompts, exercises, feedback, and suggestions, are intended solely to support personal development, goal-setting, and habit formation. The AI Coach operates without human oversight, does not possess consciousness or judgment, and cannot assess individual circumstances. Accordingly, its outputs are not tailored to your specific needs and should not be relied upon as a substitute for professional, medical, psychological, legal, or financial advice. You are strongly encouraged to consult qualified professionals for any decisions related to your mental health, physical well-being, legal obligations, or financial matters.
11. Subscription and Billing Policies
11.1. The App offers various subscription plans (monthly, quarterly, annual, or otherwise) with differing features, pricing, and durations. Details of each plan, including pricing and features, will be displayed within the App prior to purchase. By selecting a subscription, you agree to pay all applicable fees as specified at the time of purchase.
11.2. Unless you cancel a subscription before the end of its billing period, the subscription will automatically renew for the same duration and at the then-current price. You authorise us to charge the applicable subscription fee to your chosen payment method on a recurring basis, without requiring your prior approval for each renewal (unless required under applicable laws).
11.3. You may cancel your subscription(s) at any time through the App or via relevant app store (Google Play or Apple App Store) settings. Cancellations will take effect at the end of the then-current billing cycle. You will retain access to the subscribed features until the end of that cycle. No refunds will be provided for partial billing periods or unused time.
11.4. All payments are non-refundable, except where required by law. If you believe you were charged in error or wish to request a refund under exceptional circumstances, please contact our support team via the App. We reserve the right to evaluate refund requests on a case-by-case basis and accept / deny them at our discretion.
11.5. We reserve the right to change subscription pricing, features, or terms at any time. You will be notified of material changes in advance, and changes will take effect from the next billing cycle. If you do not agree to the new terms, you may cancel your subscription before the changes take effect.
11.6. You are responsible for maintaining accurate and up-to-date billing and payment information. Failure to do so may result in suspension or termination of your access to the App’s subscription features.
12. Modification of these Terms & Termination
12.1. The Company may, at any time, modify these Terms without any prior notification to you. The Company will notify you of these changes via e-mail and/or by posting a notice on the App, informing users that these Terms have been modified. You can access the latest version of these Terms at any given time on the App. In the event the modified terms and conditions of these Terms are not acceptable to you, you should discontinue using the App / Service(s). However, if you continue to use the App / Service(s), you shall be deemed to have agreed to accept and abide by the modified terms and conditions of these Terms.
12.2. We may, at our sole discretion, suspend or terminate your access to the App at any time, with or without notice, for reasons including but not limited to violations of these Terms, inactivity, or misuse of the App. Upon termination, all rights and licenses granted to you under these Terms will immediately cease. You may also terminate your User Account at any time through the App’s settings.
12.3. Upon termination of your use of the Platform, whether initiated by you or by the Company, you acknowledge and agree that no refunds will be provided for any fees or payments already made to the Company, regardless of whether you have fully used or accessed the services provided. All amounts paid are non-refundable, and you are responsible for any outstanding payments due to the Company at the time of termination.
13. Severability & Entire Agreement
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms shall continue in effect. Unless otherwise specified herein, these Terms constitute the entire agreement between you and the Company with respect to the Services, and shall supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and the Company with respect to the Service(s). The Company’s failure to act with respect to a breach by you or others, does not waive its right to act with respect to subsequent or similar breaches.
14. Order of Priority
If there is any conflict between these Terms, and the Privacy Policy, the provisions of these Terms shall prevail. However, where there are additional terms and conditions specifically provided for a particular Service or action taken by the Company, such additional terms and conditions shall, unless they conflict with these Terms, be deemed to be applicable.
15. Governing Law and Jurisdiction
These Terms shall be construed in accordance with the laws of United Arab Emirates. Courts of competent jurisdiction in Dubai shall have sole and exclusive jurisdiction in any proceedings arising out of these Terms.
If you have any comments or questions on any part of the App or any part of these Terms, require support, or have any claims, please contact us at: support@unlimitsapp.com.